Privacy policy
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The information contained in this website is for general information purposes only. The information is provided by The Clinical Trials Unit at the London School of Hygiene & Tropical Medicine (CTU) and while we try to keep the information up-to-date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the information on this website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
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In no event we will be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data arising or in connection with the use of this website.
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Through this website, you are able to visit other websites which are not under the control of the CTU. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. The CTU has not taken any steps to confirm the accuracy or reliability of any of the information contained in such third parties’ websites and does not make any representation or warranties as to the security of any information (including, without limitation, personal information) you might be requested to give any third party.
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Efforts are made to keep the website up and running smoothly. However, the CTU takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.
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Contact details
Telephone: +44 (0)20 7636 8636
Email: [email protected]
What information we collect, use, and why
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We collect the minimum amount of information about you that is commensurable with providing you with a satisfactory service. The policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.
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We may collect any or all of the information that you give us depending on the type of transaction you enter into, including user experience that facilitates account management and ensures secure website dashboard access. Other information that may be needed from time to time to process a request might also be collected as indicated on the website.
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Cookies are small text files which a website may put on your computer or mobile device when you first visit a site of a page. The cookie will help the website, or another website, to recognise your device the next time you visit.
More information about cookies can be found on our Cookies page.
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Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
- Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
- Your right to erasure – You have the right to ask us to delete your personal information. Read more about the right to erasure.
- Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
- Your right to object to processing – You have the right to object to the processing of your personal data. Read more about the right to object to processing.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
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Disclosing information
We do not disclose any personal information obtained about you from this website to third parties for commercial purposes. However, we may use the information to keep in contact with you and inform you on developments associated with our activities.
You will be given the chance to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.
Changes to this policy
Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy.
However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets your approval.
How to complain
If you have any concerns about our use of your personal information, you can make a data protection complaint to us:
Email: [email protected]
Telephone: +44 (0)20 7636 8636
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
 Cheshire
 SK9 5AF
